Groov Help
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Knowledge base
Getting started!
Account & Registration
8
Do I need an account to use the Groov app?
How do I create a Groov account?
Can I reset my Groov account?
Can I share my Groov account with others, such as family members?
Can multiple Groov accounts be used on the same device?
View all 8
Features & Tools
1
Where can I see my progress in Groov? What’s in the dashboard?
General
11
Is the Groov app free?
What devices does Groov support?
Can I use the Groov app on a tablet?
How to download and install the Groov app
I can’t find Groov in the App Store
View all 11
Privacy and Security
2
Is the information I provide secure? Who can see my data?
Can my employer see my data?
Troubleshooting
Common Queries
2
Where are my daily notifications?
How do I change my intent?
Customer Support
1
Groov Support
[Internal] Using Mentemia
AIA Vitality Program
0
Groov Partnership Programs
AIA Vitality Program
2
AIA Vitality - How do I collect points using the Groov app?
AIA - How to link your AIA Vitality and Groov accounts
Groov @work
Groov @work - General
6
What is Groov @work?
My workplace doesn’t have Groov @work yet?
Can I use my personal email address for my Groov @work account?
What happens to my Groov account if I leave my current workplace?
I think I’m already linked up to our workplace Groov subscription - how can I check?
View all 6
Groov @Work - Admin Portal
5
The Groov Admin Portal
The Groov Admin Portal - How to gain access
The Groov Admin Portal - Insights
The Groov Admin Portal - How to add and remove individuals
The Groov Admin Portal - Enabling domains
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